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Early Intervention

What do I do?

Where do I go for help?

How do I make it all work?

These are just a few of many questions families have when they learn their child has a medical condition or intellectual disability or developmental delay (IDD) that interferes with normal growth process. ArcGNO understands these challenges, and we are here to help guide families through what can be an overwhelming process of receiving needed services to help their child develop cognitively, physically and with social and communication skills.

Louisiana funds services to newborns, infants, and toddlers through a program called EarlySteps. ArcGNO Family Supports Coordination is a premier EarlySteps service provider in the New Orleans metro area.

ArcGNO’s family support begins with our early intervention services for infants and toddlers up to age 3.

ArcGNO’s Family Service Coordinators can assist in identifying and coordinating what services a child needs once they have learned that the child is not meeting important developmental milestones. If you feel your child is not meeting these milestones, EarlySteps is available. 

How we help

ArcGNO Family Supports Coordination offers case management so that your child can access needed therapies and services. We come to your home in order to make things easier for you, and we can even arrange for translators if English is not your first language. Among the services you can access through EarlySteps are the following:

Speech, occupation, and physical therapy

Phycological services

Nutritional and medical services


STEP ONE: Anyone can make a referral to EarlySteps. You begin by contacting your regional SPOE (System Point of Entry). There is no income requirement to qualify for EarlySteps. However, there may be a cost for participation depending on income. Your parish SPOE contact can offer further guidance. SPOE’s for the New Orleans metro area:

Orleans Parish + St. Bernard Parish + Plaquemines Parish

Jefferson Parish

STEP TWO: EarlySteps provides a developmental screening to determine eligibility and therapeutic needs. Your child must show signs of delays in two areas or have a diagnosed intellectual and/or developmental disability to qualify.

STEP THREE: Once approved for EarlySteps, you will be provided with a list of all local providers. We ask that you choose ArcGNO Family Supports Coordination as your agency. It would be our privilege to help coordinate your child’s services and therapies.

STEP FOUR: Consider getting additional support through Respite Care. A number of other government-funded programs will pay for a Direct Support Professional to come to your home to work with your child in order to give you a break. Families caring for loved ones with IDD can find themselves overwhelmed. Whether it is for a few days or a few hours of support you’re seeking, please speak to an ArcGNO Family Support Coordinator for more information.

Early intervention can change your child’s life.

To learn more about how ArcGNO’s Family Supports Coordination can help, call 504.897.4060 or use the form to send us a message.

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Respite Care

Services for children and adults with developmental disabilities or developmental delays.

Families caring for loved ones with developmental disabilities or delays (IDD) can find themselves overwhelmed and seeking a much-needed break from daily routines. However, many caregivers have no one to turn to who can safely care for loved one, and that just puts even more psychological and physical stress on the family. ArcGNO can provide Respite Care. Whether it is for a few days or a few hours, family members can turn to ArcGNO for in-home Respite Care.

Respite Care gives a much-needed break to caregivers.

To learn more about how ArcGNO can help with Respect Care, call Yvette Williamson at 504-708-1448 or use the form to send us a message.

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925 Labarre Rd
Metairie, LA 70001



1-866-690-4013 (24 Hours)
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