Resources

Intellectual and developmental disabilities and delays (IDDs) are disorders that are usually present at birth and as a child grows, IDD can negatively affect the path of the individual’s physical, intellectual, and/or emotional development. With early intervention, and continued support throughout childhood, children with IDD can become independent adults who contribute greatly to society.

Knowledge is power when it comes parents, family members and guardians of those with IDD. ArcGNO continues to provide information to help families just starting this journey, or those who have cared for someone with IDD for decades. To better understand what help is available in our area, we have linked as much information as possible and will provides updates when possible.

Adult & Elderly Protection Services (APS)


Adult Protective Services (APS) is responsible for investigating reports and arranging for services to protect vulnerable adults ages 18-59 and emancipated minors who are at risk of abuse, neglect, exploitation or extortion.

1.800.898.4910

AlphaCare Support Coordination, LLC


AlphaCare is licensed by the Louisiana Department of Health and Hospital (LDH). AlphaCare was founded in 2012 with a particular vision in mind; our staff has a passion for helping people. AlphaCare Support Coordination LLC coordinates a full range of wraparound services; including medical and social support offered within and outside of managed care plans.

504.731.3100

Child Protection Services (CPS)


The Child Welfare Division works to meet the needs of Louisiana’s most vulnerable citizens. The Child Welfare division works to protect children against abuse and/or neglect, find permanent homes for Louisiana’s foster children and to educate the public on Safe Sleep and Louisiana’s Safe Haven Law.

504.361.6083 or 1-855-452-5437

Development Milestones


Provided by Pathways.org. See milestones for the following age groups:
0-3 Months
4-6 Months
7-9 Months
10-12 Months
13-18 Months
19-24 Months
2-3 Years

Disability Rights Louisiana (DRLA)


Disability Rights Louisiana is a 501(c)(3) not-for-profit organization organized in 1977 to protect, empower and advocate for the rights of persons with disabilities and senior citizens in Louisiana.

504.522.2337

Easterseals Louisiana


Easterseals Louisiana is a non-profit organization whose mission is to assist children and adults with physical and intellectual disabilities achieve independence. Easterseals provides exceptional services, education, outreach, and advocacy so that people living with disabilities can live, learn, work and play in our communities.

504.523.7325

More information on support coordination:
Southshore: 504.595.3408
Northshore: 985.892.7604

Families Helping Families


Families Helping Families of Greater New Orleans (FHF of GNO) is a family-directed resource center serving the entire state of Louisiana since 1991, and provides information and referral, training and education, and peer-to-peer support on issues related to disability. 

504.888.9111

General information on Intellectual and Developmental Disabilities (IDDs)


Whether you have just learned your child will be born with Down syndrome or your infant is not meeting developmental milestones, learning more about developmental disabilities and delays is the first step to helping your child.

Jefferson Parish Human Services Authority (JPHSA)


JPHSA envisions a Jefferson Parish in which individuals and families affected by Mental Illness, Addictive Disorders, and/or Developmental Disabilities shall live full, healthy, independent and productive lives to the greatest extent possible for available resources.

504.838.5424

Mobility Impaired Transportation System (MITS Bus)


The Mobility Impaired Transportation System, known as MITS, is part of Jefferson Transit. MITS provides transportation for persons with disabilities who are unable to use fixed route Jefferson Transit service.

504.889.7155 (TDD)
504.736.8483

RTA / Paratransit Bus


Most of the standard buses and streetcars are equipped to serve disabled riders. Some riders, however, may have a temporary or permanent disability that prevents them from using the standard RTA system. For these customers, the RTA offers paratransit rides, as required by law under the Americans with Disabilities Act. Paratransit is a shared-ride service which uses accessible buses and vans to meet the needs of eligible riders.

504.248.3900
Paratransit Scheduling: 504.827.7433

LA Rehabilitation Services (LRS)


LRS assists persons with disabilities in their desire to obtain or maintain employment and/or achieve independence in their communities by providing rehabilitation services and working cooperatively with business and other community resources.

225.342.7960

More information on support coordination:
Westbank: 504.361.6816
Eastbank: 504.838.5180
Northshore: 985.971.8385

Metropolitan Human Services District (MHDS)


MHSD is one of ten Local Governing Entities (LGE) serving persons with Mental Health Disorders, Addictive Disorders and Intellectual/Developmental Disabilities in Louisiana. Legislated by the State and through its Board of Directors, MHSD is responsible for the operation and management of community-based programs and services for the parishes of Orleans, St. Bernard, and Plaquemines.

504.568.3130

More information on MHDS Waiver Process: 504.599.0245

Quality Support Coordination


Quality Support Coordination Inc was created through a vision to assist people with a disability to remain in their home as a member of their community. Since 1992,the agency has provided support coordination for NOW waiver participants, Community Choices Waiver recipients, Adult Day Health Care Waiver, Children’s Choice, EPSDT, Residential Options Waiver and the Supports Waiver.

Emergency Toll-Free: 1-877-454-2727

More information on support coordination:
Region 1, Southshore: 504.885.6745
Region 9, Northshore: 985.809.0400

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Metairie, LA 70001

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