Resources
Intellectual and developmental disabilities and delays (IDDs) are disorders that are usually present at birth and as a child grows, IDD can negatively affect the path of the individual’s physical, intellectual, and/or emotional development. With early intervention, and continued support throughout childhood, children with IDD can become independent adults who contribute greatly to society.
Knowledge is power when it comes parents, family members and guardians of those with IDD. ArcGNO continues to provide information to help families just starting this journey, or those who have cared for someone with IDD for decades.
To better understand what help is available in our area, we have linked as much information as possible and will provides updates when possible.
Adult & Elderly Protection Services (APS)
Adult Protective Services (APS) is responsible for investigating reports and arranging for services to protect vulnerable adults ages 18-59 and emancipated minors who are at risk of abuse, neglect, exploitation, or extortion.
Call (800) 898-4910 for more information.
AlphaCare Support Coordination, LLC
AlphaCare is licensed by the Louisiana Department of Health and Hospitals (LDH). AlphaCare was founded in 2012 with a particular vision in mind; our staff has a passion for helping people.
AlphaCare Support Coordination LLC coordinates a full range of wraparound services, including medical and social support offered within and outside of managed care plans.
Call (504) 731-3100 for more information.
Child Protection Services (CPS)
The Child Welfare Division works to meet the needs of Louisiana’s most vulnerable citizens. The Child Welfare division works to protect children against abuse and/or neglect, find permanent homes for Louisiana’s foster children and to educate the public on Safe Sleep and Louisiana’s Safe Haven Law.
Call (504) 361-6083 or (855) 452-5437 for more information.
Developmental Milestones
Provided by Pathways.org. See milestones for the following age groups:
Disability Rights Louisiana (DRLA)
Disability Rights Louisiana is a 501(c)(3) nonprofit organized in 1977 to protect, empower, and advocate for the rights of persons with disabilities and senior citizens in Louisiana.
Call (504) 522-2337 for more information.
Families Helping Families
Families Helping Families of Greater New Orleans (FHF of GNO) is a family-directed resource center serving the entire state of Louisiana since 1991 and provides information and referral, training and education, and peer-to-peer support on issues related to disability.
Call (504) 888-9111 for more information.
Florida Parishes Human Services Authority (FPHSA)
Our vision is that all people of Florida Parishes will be empowered to lead meaningful and productive lives among friends, relatives, and neighbors regardless of behavioral health needs or developmental disabilities.
We have been lighting the path forward into recovery by providing person-centered services to those with behavioral health needs and developmental disabilities so that they may reach their fullest potential in health and wellness since 2004.
Call (985) 543-4333 for more information.
Jefferson Parish Human Services Authority (JPHSA)
JPHSA envisions a Jefferson Parish in which individuals and families affected by Mental Illness, Addictive Disorders, and/or Developmental Disabilities shall live full, healthy, independent and productive lives to the greatest extent possible for available resources.
Call (504) 838-5424 for more information.
LA Rehabilitation Services (LRS)
LRS assists persons with disabilities in their desire to obtain or maintain employment and/or achieve independence in their communities by providing rehabilitation services and working cooperatively with businesses and other community resources.
Call (225) 7960 for more information.
See below for help with support coordination:
- Westbank: (504) 361-6816
- Eastbank: (504) 838-5180
- Northshore: (985) 971-8385
Metropolitan Human Services District (MHDS)
MHSD is one of ten Local Governing Entities (LGE) serving persons with mental health disorders, addictive disorders, and intellectual/developmental disabilities in Louisiana.
Legislated by the state and through its board of directors, MHSD is responsible for the operation and management of community-based programs and services for the parishes of Orleans, St. Bernard, and Plaquemines parishes.
Call (504) 568-3130 for more information.
To learn more about the MHDS waiver process, call (504) 599-0245.
Mobility Impaired Transportation System (MITS Bus)
The Mobility Impaired Transportation System, known as MITS, is part of Jefferson Transit. MITS provides transportation for persons with disabilities who are unable to use fixed route Jefferson Transit service.
Call (504) 522-2337 for more information.
TDD: (504) 889-7155
Office for Citizens with Developmental Disabilities (OCDD)
The Office for Citizens with Developmental Disabilities (OCDD) serves as the Single Point of Entry (SPOE) into the developmental disabilities services system and oversees public and private residential services and other services for people with developmental disabilities.
OCDD conducts an assessment of people who request services to determine the person’s eligibility for system entry. Eligibility is based on the definition of developmental disability contained in Louisiana R.S. 28:451.1-455.2.
The human services districts/authorities serve as the points of entry for individuals to receive services.
Click here to visit OCDD’s website and access the wealth of resources, training, and information they offer.
Quality Support Coordination
Quality Support Coordination Inc. was created through a vision to assist people with a disability to remain in their home as a member of their community.
Since 1992, the agency has provided support coordination for NOW waiver participants, Community Choices Waiver recipients, Adult Day Health Care Waiver, Children’s Choice, EPSDT, Residential Options Waiver, and the Supports Waiver.
Call (877) 454-2727 for more information.
For more information on support coordination:
- Region 1, Southshore: (504) 885-6745
- Region 9, Northshore: (985) 809-0400
RTA / Paratransit Bus
Most of the standard buses and streetcars are equipped to serve disabled riders. Some riders, however, may have a temporary or permanent disability that prevents them from using the standard RTA system.
For these customers, the RTA offers paratransit rides, as required by law under the Americans with Disabilities Act.
Paratransit is a shared-ride service, which uses accessible buses and vans to meet the needs of eligible riders.
Call (504) 248-3900 for more information.
For paratransit scheduling, call (504) 827-7433.
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Address
925 Labarre Road
Metairie, LA 70001
Phone
(504) 837-5105
24 hours: (866) 690-4013